We ask that all guests please read our Q&As to answer many questions in regards to traveling and logistics. Additionally, our Yellow Umbrella Events Agency, is available to answer any of your questions and assist with booking the best deal for you! 

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Q. Can I bring a guest or guests with me?

Since we are limited on the amount of guests who can attend our very intimate wedding, the event is invitation-only. However, you are more than welcome to bring additional travel companions and friends to enjoy your time in Mexico, outside of the event. Yellow Umbrella Events can arrange travel for these additional friends and family members.
Due to capacity restraints, Lauren & Anthony have designated plus ones appropriately to individual guests and appreciate your respects towards their plus one designations. Should you have a plus one, it will be designated on your individual invite.”

Q. What are the suggested travel dates?

We want nothing more than for our friends and family to enjoy their VACATION :) . Please feel free to arrive as early in advance as you'd like and stay at the resort for as long as you'd like. Enjoy yourself, and VACATION :)

Q. Will the wedding be indoor or outdoor?

Our wedding ceremony, cocktail hour and reception are outdoors.

Q. What Should I Wear? 

The bride & groom request that their guests wear Beach Formal dress code and the color scheme of linens, soft blues, & neutral hues for gorgeous picture purposes. 

 

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Q. Do I have to book with Yellow Umbrella Events Agency?

Yes, we request that all guests only utilize our dedicated planner and travel coordinators Yellow Umbrella Events, as it will help us to keep the entire group organized and included in our planned group activities and informed of logistics and frequent updates. Everyone will receive a group discount, so you’ll always pay less than the internet.

Q. How do I RSVP?

You can RSVP by making a deposit for your room reservation with our Travel Agency.

 

Q. What does “All-Inclusive mean”?

All-Inclusive resorts offer: All you can eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), unlimited access to the parks Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xavage, Xoximilco and Xenses, as well as tours to Xenotes and Xichén, Entertainment (the resort will have daily and nightly activities including shows and a night club), Water Sports (kayaking, paddle boarding, and other non-motorized water sports are typically included), Room Service includes 24-hour room service of food. (Check the resort link in your invite for specific amenities offering at your resort)

 

Q. Can I upgrade my room?

 Absolutely! As long as the resort has availability for your travel dates. If you wish to book a different room category, please indicate your desired room on your reservation form. Yellow Umbrella Events will contact you with pricing and next steps.

 

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Q. What if my potential travel companion (roomie) is TBD, unknown at this time, or not ready to book?

Time waits for no one :) Book without them and add them to your reservation at a later time. Since prices and availability are subject to change, be sure to reserve the room for just yourself and we can add them when they are ready. Solo occupancy hotel rates are sometimes higher than double occupancy. When we add your travel companion in the future, you'll recognize the double occupancy savings. Rates are refreshed at the time future changes are made.

Q. How do I purchase travel protection? 

We recommend booking travel protection along with your itinerary. If you are looking for independent, outside coverage that is purchased separately, please do your research and book with any trusted travel protection provider as soon as possible. Cancellation fees are non-refundable, except through qualified travel protection reimbursements.

 

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Q. Does Mexico charge any mandatory governmental fees?

Several Municipalities in Cancun, Riviera Maya and Isla Mujeres have enacted an Environmental Tax to help maintain beaches and ecosystems. This tax is not included in any packages and therefore may be assessed directly by the hotel upon check out. The cost of the tax is approximately $1.30 USD, per night, per room. 

 

There is also a new Cancun Tourism Tax:

​​Effective April 1, 2021, arriving international visitors to the Cancun (CUN) airport will be required to pay $11 for the privilege of visiting Cancun and surrounding areas.

 

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​Q. When should I book my flight? What is the best way to find good flight deals?

We suggest that each guest book their flights sooner rather than later. The later guests wait to book their flights, the higher the risk for future cancellation or flight price increases. 

 

 

Q. Which airport I should arrive/depart ?

When searching for flights, the airport you are flying to is Cancun International Airport (CUN). 

 

Q. How do I get from the airport to the resort?

Hotel Xcaret offers complimentary shared shuttle transportation.

In case you are interested in private transportation we highly recommend to secure in advance. You can get taxis or shuttle transportation at the airport/resort but they are usually more expensive when buying directly on the same day. 

​Resort is approximately a 50 min drive from the airport.

Q. How to book activities at the Resort?

Hotel Xcaret offers access to all the parks by Grupo Xcaret.

The follow parks doesnt require reservation:

•  Xcaret: (available from Monday to Saturday from 8:30hrs - 21:30)

• Xenses: (available from Monday to Saturday from 8:30hrs - 19:00)

• Xplor: (available from Monday to Saturday from 9:00hrs - 17:00)

There is a shuttle available every 20 minutes approximately from 8:30 am until 11:30 pm, that you will find at the motor lobby area.

 

For the next tours, reservation is required with a minimum of 24 hrs prior.

• Xenotes: (Monday, Tuesday, Wednesday & Friday, pick up time the main lobby 8:40 returns approx. 17:30 / minimum age required: 6 years old)

• Xel-Ha: (Tuesday to Sunday, pick up time 7:20 and 9:30 returns approx. 19:00)

• Xel-Ha/Tulum: (Tuesday to Sunday, pick up time 7:20 returns approx. 19:00)

• Xoximilco: (Tuesday to Saturday, pick up time at the main lobby at 18:25return approx. 1:00)

 

*Cancellation policy; Cancellation before 24 hrs without any charge is available, in case of no show will be a charge of $ 20 USD per person.

Hotel Guest Service will be glad to assist you creating the reservations for the parks and excursion. You can reach out at dxguestservice@hotelxcaret.com

april 28, 2023

Riviera Maya, México